Delivery methods and charges
The processing time depends on if you are from EU or not
- Processing time inside of EU maximum 6working days
- Processing time outside of EU depends on when the phytosanitary time, up to 4weeks. Contact us for more details about your order.
- Duration shipping inside of EU: up to 72h but usually 24h with DHL express
- Duration shipping outside of EU: depends on the country, usually 24-48h for it to reach your country
- Duration shipping Sweden: 24-48h with BEST transport or DHL Freight
When we ship with DHL express, you will receive an email with track nr. (not Norway)
Norwegians can contact us for more details about their shipment.
I still have not received my order
Please email us about your order and we will do everything necessary to solve the situation,
The items received are incorrect or are defective
Products from the category “buy what you see”, or does have a number in their title. Those are the products that you buy and its the product that will be sent to you. The other products that does not specify exactly which plant it is, we will send at least a plant/product that matches it in size. Sometimes we will even send a bigger plant to make sure our costumers are satisfied.
- If you are not satisfied with your products, please contact us
- If the products are incorrect, we will send you a waybill for you to ship it back or we will find another solution